Are you an energetic and welcoming individual with a passion for pickleball? Do you thrive on creating positive experiences and building connections with others? If so, we want you to join the team at Pickleball Harbor.
RESPONSIBILITIES
Welcomes and assists customers and members in a friendly and professional manner
Assists players with check-in procedures and profile set up
Gives facility tours
Promotes membership programs/events and encourages new sign ups
Explains Pickleball Harbor’s membership program, services, and available equipment to assist players with their individual needs
Initiates, develops and maintains personalized relationships with our players
Assists in ensuring all pickleball facilities and equipment are clean, organized and in good working condition
Assists customers via phone and email to answer questions and educate on Pickleball Harbor programming
Walks the pickleball courts to help monitor play, answer questions, explain game rules, and kindly remind guests when their court time has ended
Utilizes CourtReserve software on a daily basis
Assists in proshop sales
Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
Assists in opening and closing procedures involving organizing the front desk/ProShop, vacuuming and mopping floors, clean surfaces with spray cleaners, dusting, etc.
Establishes safe, fun play by ensuring anyone using the facility is abiding by Pickleball Harbor policy and standards
MINIMUM REQUIRED QUALIFICATIONS
Working toward a High School Diploma, GED, or college degree
CPR and AED Certified within the first 30 days of hire
The ability to stand, sit, and walk repetitively for length of shift
Good communicator that is polite, helpful and knowledgable in all interactions
Experience with the game of pickleball
Demonstrated ability to multitask
1 year of customer service or similar experience
PREFERRED QUALIFICATIONS
Pickleball fanatic who is organized, detail-oriented and proficient with Microsoft Word and Excel
BENEFITS
Complimentary membership
Flexible schedules
JOB TYPE
Part-time
4-8 hour shifts
Mornings, afternoons, evenings, and weekends available